Our unbiased services are focused on personalised and individually tailored support that isn’t generic to ensure you save the most money.
Compare NBN, 5G, Fixed Wireless and other internet plans to get the best value for your speed and data requirements. We'll help you avoid unnecessary extras and hidden fees.
Find the perfect mobile plan, on your network of choice, with the right balance of calls, overseas calls, SMS, MMS, and of course data for your lifestyle. We'll help you switch providers and keep your number.
Compare electricity plans from every single provider with our trusted partner to find the best rates for your usage patterns – We’ll help you understand your bill – and identify potential savings.
Compare gas plans from every single provider with our trusted partner, to find the best rates for your usage patterns. We’ll help you understand your bill – and identify potential savings.
Our advocates can assist with any issue you are having – and if we’re unsure, we’ll refer you to someone who will assist.
We provide a safe space to share your concerns, challenges or issues without judgment.
Practical help so you are informed of your options and empower you to achieve positive outcomes.
We can assist you with issues, if only to listen - and will try and refer you to the best person if we cannot help.
Help is at Hand advocates can refer you to a large range of trusted services and community referrals for comprehensive support across all areas of life.
Referrals for obtaining emergency relief and budgeting or other assistance.
We refer to Launch Housing who have 24/7 support across Victoria, we can also help with supporting individuals through leases or tenancys.
We have a wide range of referrals we can give for medical or mental health services for a large range of individuals.
We are deeply connected to the community and are prepared to research to give you an objective view of services you may require.
I met Marcus recently while I was in hospital, and I can honestly say his support came at just the right time. I’d been unwell for a while and had fallen behind on some of the everyday life admin that builds up when you’re just not at your best. Marcus stepped in and gave me a hand with things I was struggling to manage on my own and frequently checked in.
I was referred to Help is at Hand’s advocacy services, and I cannot recommend them enough. I was facing a difficult situation with claiming an old redundancy payout and was sure that the $8,600 in funds would never be recovered. Thanks to Marcus’s dedication and knowledge, not only did he manage to recover the funds for me, but the whole process was so much smoother and less stressful for me, I don’t think I think I would have got the funds back otherwise. He has also given me guidance to sort out a prior income protection rejection and help to start a TPD claim.
Marcus was always available to answer my questions, explain the steps, and offer guidance at every turn. I’m very grateful for his help.
Marcus from Help is at Hand was a delight to deal with. He was so knowledgeable and friendly. He was also extremely patient with my thousands of questions. I will be recommending Help is at Hand to my other retired friends who need a bit of extra support and assistance navigating the complexities of today’s confusing world.Marcus was always available to answer my questions, explain the steps, and offer guidance at every turn. I’m very grateful for his help.
I have had the honour of meeting a great person who is there for you in times of uncertainty his name is Marcus Barlow. It is strange how we met at Victorian Rehabilitation Centre. Marcus is the first person I have ever met that would assist you with anything such as advocating with better plans. Health Insurance, phone plans, Marcus will advocate for you… just talk to him and if he can assist Marcus Barlow is your man.
Marcus was always available to answer my questions, explain the steps, and offer guidance at every turn. I’m very grateful for his help.
I cannot recommend Marcus from help is at hand enough. He took the time to go through all my internet, mobile, electricity & gas plans. I had been overpaying for years without realising it. He managed to find me far better deals that actually better suited by needs. The process was simple & stress free & is saving me money every month! What impressed me the most was how clearly everything was explained & i really felt that Marcus had my best interest at heart.
If you want ‘Gold Class’ Help, Marcus at ‘Help is at Hand’ is definitely your ‘Go To’!
Marcus is approachable, caring, patient, a good communicator, and able to provide many types of expert help, support, sensible advice … and more.
Marcus has been extremely helpful in many ways overtime, with his expertise, support and advice in assisting my adult children, my sister and myself. This has included:
– Technical Expertise (e.g., sourcing / setting up / trouble shooting electronic devices; advising on online shopping sites / undertaking the online shopping or assisting with online shopping / following up if retailer needs prompting).
– Supporting (e.g., encouraging someone over time to seek medical care / paving the way with the ambulance and the hospital to make sure the process of getting to hospital was seamless once the decision was made; talking through life problems; being there—mostly virtually but sometimes physically.— Supporting / Advising (e.g., at the beginning and during the follow through on challenging actions a person wants to undertake).
And so much more …
We do not know what we would do without Marcus from Help is at Hand. Over time, he has fitted seamlessly into our family as a very valuable resource.
